Privacy Policy
This Privacy Policy applies to the collection, use, disclosure and handling of personal information by OmnisOva Pty Ltd (we, us or OmnisOva), including personal information collected via our [www.omnisova.com] website.
OmnisOva is committed to protecting the privacy of individuals and is in accordance with the Australian Privacy Principles set out in the Privacy Act 1988 (Cth) and applicable state and territory health records legislation (Privacy Laws). We will only collect, use or disclose personal information in accordance with the Privacy Laws and this Privacy Policy. When we refer to ‘personal information’, we mean information about an identified individual or an individual who is reasonably identifiable, whether the information is true or not and whether the information is recorded in material form or not.
What personal information do we collect?
The nature of the personal information we collect depends on the nature of the interaction between you and OmnisOva. The types of personal information that we collect include:
name, email address, phone number, job title;
employment history, professional certifications, professional experience, including details of work and education; and
IP address, log information, device type and unique device identifiers.
We may also collect sensitive information if you register to participate in our research programs. Sensitive information is a special category of personal information and includes health information, including about an illness or a health service you receive.
Generally, you have no obligation to provide to us any personal information. However, if you choose not to provide the necessary personal information, we may not be able to do provide you with the services requested.
How do we collect your personal information?
We collect personal information about you when you interact with us directly, through forms or data entry fields on our website, when you register for updates, or through passive collection by cookies and other data collection technologies. If we collect personal information about an individual from a third party, we will take reasonable steps to ensure that the individual is or has been made aware of the fact that this information has been collected and of the rights set out in this Privacy Policy.
How do we store your personal information?
We will not keep personal information for longer than needed for the purpose for which we collected it. We may keep personal information longer if we have a legal obligation to keep it or to maintain necessary records for legal, financial, compliance, or other reporting obligations. When we no longer need personal information, we securely delete or deidentify it.
Purposes for which we will use and disclose personal information
Depending on the circumstances in which OmnisOva collected personal information, OmnisOva may use or disclose the personal information you provide:
to develop and deliver our products or services;
if required or authorised by law;
to communicate with you and send marketing materials if you opt-in to marketing campaigns;
to respond to general inquiries, provide technical and customer support and training, verify your identity, and send important account and service information;
for purposes of recruitment and employee administration; and
to communicate with you and send materials to allow you to opt-in to research activities.
OmnisOva may share personal information it collects from website users with third parties we engage to provide services to us or on our behalf, including data storage providers, website hosts and providers who manage communications and administer our website.
Our service providers may use personal information to deliver services on our behalf or comply with applicable laws and regulations. We may also disclose your personal information to our research partners who are working with us to develop our products and services.
Disclosure of your personal information overseas
Some third parties to whom we disclose your personal information may be located outside of Australia, including in the United States of America, United Kingdom or European Union.
In disclosing your personal information to third parties located overseas, OmnisOva will take reasonable steps to ensure that the third parties comply with the Privacy Laws.
Marketing
If you have provided your consent, we may use your personal information to send direct marketing communications (including by email) about our services or research activities. If you would like to opt-out of receiving future communications, please contact us using the details below.
Your privacy rights
You have the following rights in relation to your personal information:
Access – You have the right to request access to your personal information which we hold. We will respond to your request for access to your personal information in accordance with the Privacy Laws.
Correction – You have the right to request that OmnisOva correct any of your personal information which is inaccurate or incomplete, out-of-date, irrelevant or misleading. We will respond to your request for correction of your personal information in accordance with the Privacy Laws.
If you would like to exercise these rights, please contact us using the below contact details.
Notification of changes
We may amend, modify or replace this Privacy Policy at any time. We will post any changes to this policy on our website.
Privacy policies of other websites
Our website may contain links to other websites. Our Privacy Policy applies only to our website and if you click on a link to an external website you should read their privacy statements.
Contact us
If you are concerned with how we collect, store, use or disclose your personal information, you may make enquiries or submit a complaint to us via the following details:
Email: privacy@omnisova.com
We will use reasonable endeavours to address your enquiry or complaint and will endeavour to respond to you within twenty one (21) days of receipt of your enquiry or complaint.
You must provide reasonable assistance to us to allow us to address your enquiry or complaint, including providing us with appropriate information and feedback on request. If you feel your enquiry or complaint has not been adequately addressed by us, you may contact the Office of the Australian Information Commissioner.
This Privacy Policy was last updated on 12 December 2024.